Allo Casse Auto

I purchased tires online and made a DELIVERY to this store. As the site suggested to me! Surprisingly on the day of the tire delivery, I received a charming call from an employee who had not shown up, asking me when I wanted to set up the appointment. Not knowing what he was talking about, I later understood that he was talking about an appointment to fit the tires on the vehicle. I therefore told him that I did not intend to have it fitted at the moment (tires intended to be fitted later for track use) and this charming gentleman therefore told me that I would not be able to come and collect the tires because I did not wish to do so. not mount them at home, and therefore no or very little profit for the store! Except he insists on the fact that I must carry out the service at his place, a person a little more naive or afraid to say no, would have given in to his more than dubious commercial practice! Seeing that I don't give in, he hangs up, telling me that they are sending the tires back to the suppliers, which is not a problem for me since I'm not in a hurry! The gentleman must surely have thought about his action, since he contacted me again 10 minutes later, telling me that in the end, I could still come and collect the tires and leave with them without installing them at their place! In terms of customer contact, we have already known better... Wanting to push the customer to provide service is not the best commercial practice! Supposedly if we have it delivered to his home it is for assembly at his home too! Apart from this, no line on the site (on which it appears (surely a partner site with the delivery company whose auto center must work)) requires us to provide assembly services at their home! Contact with customers to be reviewed… ;) Yours sincerely,